We're here to help. Most questions are answered below and you can always email us.
Email: info@cyberwaveglobal.com
Privacy questions: info@cyberwaveglobal.com
Privacy policy: byteguardians.app/privacy
No. Byte Guardians is completely free, with no in-app purchases, no premium currency, no loot boxes, and no advertising of any kind.
No. Byte Guardians collects no personal information and works fully offline. All progress is saved only on the device. See our Privacy Policy.
Open the Parent Hub from the main menu, clear the parental gate (a multiplication question for grown-ups), then choose “Reset all progress.” Deleting the app also removes all on-device data.
Byte Guardians is designed for children ages 6 to 12 and is published in the App Store Kids Category. Difficulty and reading level adjust by the age band you choose in Settings.
In Settings you can turn on Assist Mode (invincibility and/or gentler enemies), Simple controls, and Larger controls/text. Choosing a younger age band also eases the puzzles.
Try closing and reopening the app, and make sure iOS is up to date. If the problem continues, email info@cyberwaveglobal.com with your device model and iOS version and we'll help.